Accessibility statement

This accessibility statement applies to the Hamshop.fi website administered by the City of Helsinki. The address of the site is https://www.hamshop.fi

This website was published in June 2021.

Statutory provisions applicable to the website

This website was published after 23 September 2018. The website must fulfil the statutory accessibility requirements. 

The objective of the City

As regards the accessibility of digital services, Helsinki aims to reach at least Level A and AA or above as set forth in the WCAG guidelines in so far as is reasonably practical. 

Compliance status

The accessibility requirement compliance level of this website has not been evaluated yet.

Preparing an accessibility statement

This statement was prepared on 19 May 2021 
Updating the accessibility statement 

This accessibility statement will be updated to comply with the accessibility compliance requirements after an inspection has been performed. 

Requesting information in an accessible format

If the user feels that the content of the website is not in an accessible format, they can request this information by e-mail to helsinki.palaute@hel.fi or by filling in the feedback form at https://www.hel.fi/helsinki/en/administration/participate/feedback. The aim is to respond to all inquiries within a reasonable period of time.

Feedback and contact information

Culture and Leisure Division/HAM Helsinki Art Museum 
Museum Shop Director

The City of Helsinki and accessibility

The objective of the City of Helsinki is to be an accessible city to all. Helsinki aims to ensure that all residents are able to move about and act as effortlessly as possible and that all content and services are accessible to all.

The City promotes the accessibility of digital services by streamlining publishing work and organising accessibility-related training for its staff.

The accessibility level of websites is monitored constantly during their maintenance. Immediate action will be taken if deficiencies are found. The aim is to carry out the necessary amendments as quickly as possible.

People with disabilities and users of assistive technologies The City provides counselling and support for people with disabilities and users of assistive technologies Support is available on guidance sites announced on the City’s website and through telephone counselling.